Questions answered clearly.

Every three to four months is a practical starting point for many homes. Units used for long hours, in dusty spaces or at commercial premises may require attention more often.

The exact scope depends on the unit and service booked. Routine servicing commonly focuses on accessible filters and components, drainage, the indoor unit’s condition and a basic operating check.

Freezso accepts troubleshooting and repair requests for weak or no cooling. Possible causes range from restricted airflow and dirty components to fan, sensor, control or refrigerant-system faults, so an inspection is needed before recommending work.

A blocked drain line, dirty or frozen coil, damaged drain pan or installation issue can cause leaking. Switch the unit off if water is near electrical fittings or may damage furniture, then arrange an inspection.

No. Refrigerant circulates in a sealed system. Low refrigerant may indicate a leak or another system fault, so ask for a diagnosis before agreeing to a top-up.

General servicing is routine maintenance for accessible parts and basic performance checks. Chemical cleaning is a deeper process for stubborn buildup and is not automatically required at every visit.

Yes. Freezso accepts servicing, troubleshooting, repair and maintenance enquiries for offices, shops, F&B premises, commercial kitchens and other business facilities in Singapore.

Share the unit count, symptoms, brand if known, property type, postal code and preferred date. Clear the area below indoor units and keep the remote control available.

Open the booking calendar to choose a service and available time. You can also call or WhatsApp +65 9362 8143. We will confirm the appointment details with you.